I'm not receiving measurements anymore

I'm not receiving measurements anymore

There are several reasons that may prevent the recovery of Flipr measures. Here are the main ones:

1. 1. Charged battery: If the Flipr battery is charged, it will not be able to contact the app via Bluetooth. You can check the battery status by making a diagnosis from the application. If the Flipr is not reachable via Bluetooth, it is likely that the battery will be charged.

2. Sigfox network coverage: If the customer uses a Flipr Start with subscription or a Flipr Start Max without Wifi Connect, Sigfox network coverage may be a factor. Sigfox is a network managed by UNIABIZ, and we do not have control over changes to this network. Changes in network coverage may occur without our knowledge. In addition, physical barriers or meteorological variations can also affect the quality of the connection.

3. Internet connection Problems: For customers with Wifi Connect or Flipr Connect, it is important to ensure that the gateway used is connected to the Wi-Fi network and that the Internet connection is working properly. You can check the status of the Flipr Connect connection in the app settings when you are near the Flipr.

In addition, it is important to consider the following:

4. Change of gateway position or network configuration: If the customer has recently moved the Wifi Connect or Flipr Connect gateway or made changes to the configuration of their network, it may be necessary to adjust the settings. Ensure that the gateway is positioned optimally and configured to connect to the Wi-Fi network correctly.

5. Verifying the physical connection of the gateway: While this may seem obvious, it is important to ensure that the gateway (whether Wifi Connect or Flipr Connect) is properly connected and powered. Verify the power cables and make sure the bridge is turned on.

In summary, the main reasons that may prevent Flipr measurements are a recharged stack, Sigfox network coverage issues, Internet connection issues for models with Wifi Connect or Flipr Connect, adjustments needed in case change in bridge position or network configuration, as well as verification of the physical connection of the gateway. It is recommended that these elements be verified and that Flipr technical support be contacted if the problem persists.

    • Related Articles

    • Flipr AnalysR in the Skimmer

      Frequent question: Can Flipr AnalysR in the Skimmer Having a clean and well-maintained pool is essential to fully enjoy your water recreation area. Flipr AnalysR 3, the smart pool management sensor par excellence, simplifies this task by monitoring ...

    • Flipr Connect is not connected

      Flipr Connect V1 is a gateway designed to collect data from the Flipr sensor, including information on pool water quality such as temperature, pH, and chlorine or bromine levels. It must be properly connected to the WiFi network of your home so that ...

    • Is it possible to leave the flipr throughout the year in the water of an outdoor pool, even during the winter season?

      Flipr AnalysR 3 is an ideal companion for all pool owners. It monitors water quality in real time, maintaining clean and healthy water for swimming. One question that comes up often is: "Can we leave Flipr in the pool all year round?" The answer is ...

    • Total Chlorine, Free Chlorine , Active Chlorine (Redox - Flipr), Potential Chloramines and Stabilizer

      Different Types of Chlorine Different forms of chlorine used in swimming pool treatment and their interaction are crucial for effective water disinfection. The following is a detailed overview of these forms and their interactions, as well as ...

    • Fine and Offline Calibration

      We are pleased to inform you that Flipr is launching a brand new procedure forfine and offline calibrationfor all Flipr. Calibration Flipr calibration is an essential step in maintaining the accuracy and efficiency of its intelligent sensors designed ...